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November 12, 2010

Is Sustainability important to your consumers?

By Tom November 12, 2010
Microgeneration Certification Scheme

Image via Wikipedia

A growing number of the population is jumping on the sustainability band wagon.  Customers want, or at least say they want, products that do little or no harm to the environment.  They want to buy locally grown food.  They want to control emissions of green house gases. 

They want all of these things, until faced with decisions that fundamentally change their daily lives.

They don’t really want to give up their SUV for a hybrid vehicle or, heaven forbid, they use public transportation.  All we have to do is look at the vehicles on the road. 

Continue reading “Is Sustainability important to your consumers?” »

I hate managing people!

By Pat Boutier November 12, 2010
working together

Photo by: United States Department of Labor

Managing people is always about politics, isn’t it?

It is, if we believe interpersonal relationships are always someone else’s responsibility.   

 “I’ll ignore it for now; it will stop being a problem soon.”

We tend to think that our involvement requires too much time and uncomfortable discussions with people.

I’m just too busy to spend my time on little stuff like that.”

Continue reading “<i>I hate managing people!</i>” »

Band-Aid Lean ≠ Financial Success

By tpryor November 12, 2010

I’ve learned that most people are skeptical when they’re told to expect significant financial benefits from implementing Lean.

In teams of 3, I used TMAC’s Financial Fundamentals business simulation game to teach finance to non-financial people. During the 6-hour workshop, each team manufactures and sells a common product to a single customer … me. The winner of the workshop is the team with the most income in Retained Earnings.

November 11, 2010

Ready or not, here AS9100C comes

By David Ross November 11, 2010
Hovering gang... RIAT 2009 RAF British Aerospace Harrier GR9A

Image by xnir via Flickr

Just when it seems you finally get used to something, someone goes and changes it. Like many things today, Quality Management System requirements continue to evolve. From 1999 to 2009, the AS9100 Standard has been revised 3 times! The latest revision places more emphasis on how organizations identify and manage Risk, Special Requirements and Critical Items. Additionally, new requirements for Project Management, Configuration Management and On-Time-Delivery significantly effect how registration audits will be conducted.

Continue reading “Ready or not, here AS9100C comes” »

Management Constraints vs. Physical Obstacles

By Mark Sessumes November 11, 2010
an illustration of the bullwhip effect

Image via Wikipedia

For the last 18 months, I’ve been working with a company that has been seriously pursuing a Lean initiative.  Often, I see companies that claim to pursue lean only to realize they’re just dabbling. They  haven’t adopted the principles of lean to guide all facets of the business – but that’s not what’s happening here.  . At this company, the way they measure  business and operations has presented a serious obstacle.  Left unaddressed, this obstacle will limit the companies’ ability to move forward in their lean initiative. Continue reading “Management Constraints vs. Physical Obstacles” »

You can’t improve what you don’t measure

By rhernandez November 11, 2010

The ISO 9001 family of standards requires that organizations:

  1. Choose metrics along with goals for processes that are most important to them. (5.4.1)
  2. Monitor and measure output from those processes. (8.2.3)
  3. Analyze the performance data for those processes. (8.4)
  4. Make corrections or take appropriate corrective action when established goals are not reached or trends are negative. (8.5.2)

Why bother?

Continue reading “You can’t improve what you don’t measure” »

November 8, 2010

Autonomous Management

By Frank Groenteman November 8, 2010
At the coffee machine. What does it say about ...

Image by TonZ via Flickr

Imagine a world where a group of employees are able to make decisions and act upon those decisions independently and free of supervision or management intervention.  Implementing this idea means a high level of cooperative teamwork with a common mission and vision driving the set goals and objectives.   Sounds nice, right? This isn’t the stuff of fairly tales, folks, this is Autonomous Management. There are several successful organizations doing it now. Continue reading “Autonomous Management” »

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